![]() Gantt ChartsĪ Gantt chart is a widely used visual representation of a project schedule. It simplifies the process for stakeholders at various levels. The flow chart outlines workflow decisions, sequences, and steps to enable users to get a big picture of the process. Flow charts use standard symbols and text to represent inputs, processes, and outcomes. ![]() ![]() When a team needs to visualize a process, a flow chart meets that need. ChecklistsĬhecklists help keep a project on track and can include goals, stakeholders, deliverables, milestones, and any other information necessary to ensure that the project is progressing as intended Flow Charts The branches are where the team identifies the root causes of the issue. The problem is the head of the fish skeleton and the branches resemble bones. Also known as a fish bone diagram, the image uses branches to identify issues that impede project success. ![]() Cause and Effect DiagramsĬause and Effect Diagrams help the team visualize the root causes of problems that may be getting in the way of progress or quality. Benchmarking involves looking at areas where industry leaders excel, measuring the quality of services and products against industry standards, and determining where the organization can implement similar strategies to improve products or services. When an organization wants to be competitive, benchmarking helps identify areas for improvement. Regardless of the audit type, auditors should show impartiality and communicate findings in an audit report. When an independent auditor evaluates a company’s processes, it is a third-party audit. Second-party audits help ensure that supplies meet quality requirements. The outcome of a second-party audit can influence whether the customer continues to use the supplier. Second-party audits, the customer looks at a supplier’s operations. Audits can review risks, procurement, quality control measurements, and issues that can cause problems during the project or impact the quality of deliverables.Īn internal audit assesses a company’s internal controls related to processes, regulations, and finances. The audits may be internal, second, or third party. AuditsĪn audit evaluates the project processes, including compliance with company policies or regulations. Each of these techniques helps teams carry out the quality control cycle tasks. Strategies used for quality control in project management include audit, benchmarking, cause and effect diagrams, checklists, flowcharts, histograms, pie charts, and statistical sampling. Managing quality requires proven techniques that enable project teams to look at areas where there may be potential problems. Some Best Practices for Controlling Quality in Project Management Discovering this need before releasing the app to the stakeholder improves the quality of the deliverables and increases the likelihood of customer satisfaction. After testing the app, the team might decide to develop an express lunch menu for busy individuals. However, the employee with a short lunch break may prefer a straight-forward way to order and pick up food quickly. For example, a smartphone app for ordering groceries may work well for individuals who do not mind perusing an entire menu to order a meal. Quality control is an iterative process that can save time and resources, while resulting in high-quality products and services. Team members identify the strategies for quality control during project planning. Quality control identifies problems and corrects issues before releasing the product or service to the end-user. Get started Why is Quality Control Important in Project Management? Quality control activities also offer opportunities to learn from the adjustments to the project, which helps contribute to the expediency of future projects A clear-cut plan for management increases the likelihood of success. During quality control, project managers and the team use techniques and tools to assess whether the product or service meets standards and provides a means to address problems or concerns. Quality planning determines the criteria for project management quality control. Quality control is the element of the project management plan that saves resources because it reduces the need for do-overs. People can’t wait to try your product, and you get rave reviews! Quality control in project management is where the team implements strategies to ensure that the deliverable or product meets the end-user requirements. Imagine being able to produce a product or service and being successful the first time around. What is Quality Control in Project Management?
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